Effective Date: June 2019
- Information We Collect: We may collect the following types of personal information from users of our Website:
a. Personal Information: This may include your name, email address, phone number, and postal address, which may be collected when you subscribe to our newsletter, place an order, or fill out a contact form.
b. Payment Information: We may collect payment information, including credit card details and billing addresses, necessary to process your orders.
c. Log Data: When you access our Website, we may collect information such as your IP address, browser type, device type, operating system, and pages visited, which is collected automatically to improve our services and user experience.
- Use of Information: We use the collected information for the following purposes:
a. To process and fulfill your orders for funeral flowers and related services.
b. To communicate with you regarding your orders, inquiries, and other customer service-related matters.
c. To send you marketing and promotional materials, including our newsletter, special offers, and updates about our products and services (You can opt-out of marketing communications at any time).
d. To improve our Website, products, and services based on the feedback and information we receive from you.
e. To comply with legal obligations and enforce our terms of service.
- Protection of Information: We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, restricted access to your personal information, and regular security reviews.
- Third-Party Services: We may engage third-party service providers to perform certain functions on our behalf, such as payment processing, order fulfillment, and marketing. These service providers may have access to your personal information, but they are contractually obligated to use it only for providing services to us and not for any other purposes.
- Links to External Sites: Our Website may contain links to external sites that are not operated by us. We are not responsible for the content or privacy practices of such third-party websites. We encourage you to review the privacy policies of these sites before providing any personal information.
- Children’s Privacy: Our Website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us, and we will take appropriate steps to remove the information from our systems.
Email: firstname.lastname@example.org, cc: email@example.com
Address: Hazina Trade Center, Monrovia Street, Nairobi, Kenya.
Thank you for trusting Funeral Flowers with your personal information. We value your privacy and will do our best to protect it